Terms & Conditions

Disclaimer
MYND Furniture replica products are not manufactured or approved by, or affiliated with, the original designers, manufacturers or distributors including Herman Miller, Charles or Ray Eames, Knoll, Fritz Hansen, Verner Panton, B&B Italia, Tolix or Xavier Pauchard

Prices & Payments
Every effort has been made to ensure that prices and product details are correct at the time of publishing this website. The quoted price of the product may be varied by additions upwards in accordance with the market conditions at the date of actual supply and the buyer shall pay such additions in addition to the quoted price. All prices are inclusive of sales tax which will be charged at the prevailing rate at the time of the invoice.  We have the right to make product changes, price changes and improvements during the validity period of the website.

Prices of products displayed are shown in Ringgit Malaysia (RM).  We only accept bank transfers and credit card as payment.  All payments must be duly completed before delivery.

Delivery & Installation
Unless specified, free delivery is provided by MYND Furniture, within Peninsular Malaysia. Delivery to East Malaysia or Singapore is subject to availability of transportation. Item is delivered flat packed, and installation and assembly service is not provided. MYND Furniture will inform you about the delivery once we ship it out. MYND Furniture shall not be responsible for any damage or loss to goods whether arising directly or indirectly out of delay in delivery.

Stock & Lead times
The estimated delivery lead time of stock items is 4-14 working days (excluding Saturday, Sunday and Public Holidays).  For non-stock items, the estimated delivery lead time is longer, please contact us for further details.  Upon order confirmation, the buyer will be given a estimated delivery date. Please note that the status of stock items status may vary from time to time. In order to avoid disappointment, please contact us before placing an order.

Products shown on the website are based on stock availability and is on the first come first serve basis. MYND Furniture will assume no responsibility on the loss or damages which is incurred due to the unavailability of products.

Cancellation of Orders/Deliveries
Cancellation of an order must be specified by a buyer by writing to MYND Furniture. MYND Furniture reserves the right to charge an administration fee of 10% of the product value as a penalty.  A charge of RM90.00 will be levied against any delivery which is not accepted by the buyer after the delivery has been done.

Warranty
Warranty is only applicable against manufacturing defect only, starting from the date of purchase. Original invoices are required for warranty claim and MYND Furniture shall only deal with the party whom being invoiced.

Once the warranty claim is received, MYND Furniture will determine whether the product is covered under the warranty.  The warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. Products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products, placed outdoors or in a humid environment are also not covered under the warranty. Consequential or incidental damages are not covered under warranty.

MYND Furniture will either repair the defective product or replace it with the same or a comparable product base on the circumstances. Any defected parts that are removed in the course of repair will become the property of MYND Furniture. If the item is no longer sold by MYND Furniture, an appropriate replacement will be provided at its discretion.

Return & Refund
Once the order is confirmed and product is delivered, return of products and claims for refund are not allowed.

Amendments
MYND Furniture may revise or amend any of these Terms and Conditions or any part hereof from time to time without any further notice to the buyer.

Indemnity
The buyer shall indemnify the seller against all damages, penalties, costs and expenses to which MYND Furniture may become liable as a result of the following:-

  • a claim by a third party that the use of the website is defamatory, offensive or abusive, or is obscene in nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • a claim by a third party that the use of the website infringes any third party's copyright or other intellectual property rights in whatsoever nature;
  • fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the website; and
  • breach of any of the terms and conditions contained herein.

Limitation of Liability

MYND Furniture assumes no liability for any representation or statement made on the description, quality, fitness and of the merchantable quality of any of the products shown. The products shown on the website may vary from the actual products and the variation includes but is not limited to the size, colour, shape, usage and weight ("the Attributes") of the products. MYND Furniture shall not be responsible or liable for any losses, damages, costs and expenses suffered or incurred by the buyer due to any difference of the attributes of the actual products delivered to the Buyer from the description of the attributes of products provided on the website.

MYND Furniture assumes no liability for the availability of the products listed on the website as it depends on the availability of the products. In the event that the products ordered by the buyer are not available, the buyer will be notified by MYND Furniture either through e-mail or telephone.

MYND Furniture assumes no liability for any delays or failures that the buyer may suffer in initiating, conducting or completing any transmissions or transactions in connection with the site or services including any delay in the delivery of the products purchased through the website.

MYND Furniture assumes no liability for any utilization of the site which includes but is not limited to any direct, incidental or consequential loss or damages in whatsoever nature.

Exclusion Provision
All representations, warranties, descriptions or statements of the products made on the website are only for reference purposes. MYND Furniture shall not be liable for any loss, damages, costs, suits or any legal proceedings howsoever arising due to any representation, warranties, description or statements herein contained or made.

Force Majeure
Neither party shall be liable in damages or have the right to terminate this Agreement for any delay or default in performing hereunder if such delay or default is caused by any conditions which are beyond the control of the parties hereto which includes, but not limited to the following:-

  • Acts of God
  • Government's orders or restrictions (including denial or cancellation of any export or other necessary license)
  • Wars
  • Insurrections; and/or/
  • any other cause beyond the reasonable control of the parties whose performance is affected

Neither party shall be liable for any failure or delay in performance of the Terms and Conditions contained herein (other than for the delay in the payment of money due and payable hereunder) if  the said failures or delays are caused by causes beyond that party's reasonable control and occurring without its fault or negligence, and this includes but is not limited to – the failure of suppliers, subcontractors, and carriers, or party to substantially meet its performance or obligations under this Agreement, on the condition that the party experiencing the difficulty shall give the other prompt written notice, with full details following the occurrence of the causes relied upon. Dates by which performance or obligations are scheduled to be met shall be extended for a period of time equivalent to the time lost due to any failure or delay so caused.

Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes that arise shall be decided only by the courts of Malaysia.